Terms of Service

1. What these terms cover, and what they do not

These terms cover your use of this website only: reading pages and dental health articles, registering or signing in as a member, and following links from this site to the clinic's LINE official account, to maps, or to a third-party booking platform.

Three things are outside these terms:

By using this website you accept these terms. If you do not accept them, please stop using the site — this does not affect your ability to contact the clinic by phone or in person.

• The care you receive at the clinic. Indications, treatment methods, fees and medical liability follow Taiwan's Medical Care Act and related legislation, and the relationship between you and the clinic. These terms neither add to nor reduce them.
• Your clinical records. Records, intraoral images and X-rays are created, retained and released under medical legislation; to view them or request copies, please contact the clinic reception.
• Collection and use of personal data. Covered by the separate Privacy Policy, which prevails on personal-data matters.

3. What the information here is: not a substitute for an examination

The dental health articles, treatment explanations and fee structures on this site are general information and service descriptions. They are not a diagnosis for you personally, not treatment advice, and not a guarantee of any outcome.

Oral conditions, medical history and medication differ from person to person. Indications, treatment method, duration and cost can only be explained individually after a dentist has examined you. Nothing here should be used to decide by yourself whether you need treatment.

• Under Article 6 of the Regulations Governing Internet Information of Medical Institutions, the clinic is responsible for the accuracy of this content and does not publish anything untrue or that it cannot positively prove.
• Under Article 7 of the same Regulations, health information on this site carries the date it was produced or updated, together with its source or the main scientific literature it relies on.
• Illustrations and scene images (including AI-generated ones, which are labelled as such in the captions) are for identification and explanation only; they do not represent anyone's actual treatment result.
• Statistics quoted here come from literature or official public data and describe populations, not this clinic's treatment results.

5. Member accounts

This website offers member features. You may register with an email address and password, or sign in with LINE or Google.

• When you register with an email address, we keep your display name, your email address and a password stored as an irreversible hash. We do not keep, and cannot recover, your plain-text password.
• When you sign in with LINE or Google, we receive only the basic account data you agree to share on that platform. We do not receive your social account password, contact list, address book or chat content.
• An account is for your own use. Do not lend, transfer or share it, and do not create accounts in bulk with automated programs.
• Please look after your password and any device you stay signed in on. If you believe someone else is using your account, call (02) 2771-9585 immediately.
• You may ask us to disable or delete your account at any time; retention and deletion of the related personal data are described in the Privacy Policy.
• Member features are not used for booking and do not collect your symptoms or health condition. Whether or not you register makes no difference to your treatment or fees.

7. Things you agree not to do

• Under Article 4 of the Regulations Governing Internet Information of Medical Institutions, internet service providers are prohibited from transcribing the content of this site for others to read. This does not apply to visitors who reach the site directly through a search engine or a hyperlink.
• Do not scrape, copy or mirror this site in bulk with automated programs, and do not circumvent technical measures to obtain data.
• Do not interfere with the normal operation of the site or its servers, including attacks, unauthorised penetration testing, malware, or attempts to gain unauthorised access.
• Do not impersonate the clinic, or alter or extract content in a way that could make others believe it was published by the clinic.
• Do not use this content in advertising or promotion that breaches the Medical Care Act, the Medical Devices Act or any other law.

9. Third-party services and links

This site links to the clinic's LINE official account, to Google Maps and to a third-party booking platform, and it uses sign-in services provided by LINE and Google.

Those services are run by their own companies. Their availability, content and handling of personal data are governed by their own terms; the clinic cannot control them and is not responsible for their content or for interruptions to them. Once you leave this site, the privacy policy that applies is that of the site you have moved to, and we suggest you read it.

11. Limits of liability

The clinic maintains security measures for the personal data it holds under Article 20-1 of the Personal Data Protection Act, and is responsible for the accuracy of the content under Article 6 of the Regulations Governing Internet Information of Medical Institutions. However, no online service can technically guarantee uninterrupted, error-free operation or immunity from attack.

To the extent permitted by law, the clinic is liable for loss arising from your use of this website only where it has acted intentionally or with gross negligence.

The following are not excluded or limited by these terms:

• liability for medical acts under the Medical Care Act and the Civil Code;
• liability that may not be excluded or limited in advance under the Consumer Protection Act;
• your rights over your personal data under Article 3 of the Personal Data Protection Act — the rights to enquire, review, obtain copies, supplement, correct, stop collection, processing or use, and delete, which may not be waived in advance or restricted by agreement;
• any other liability that the law does not allow to be limited.

13. Governing law and disputes

These terms are governed by the laws of the Republic of China (Taiwan).

For disputes arising from use of this website, both sides should first seek a good-faith settlement. Failing that, and unless a court has exclusive jurisdiction or the Consumer Protection Act provides otherwise, the Taiwan Taipei District Court is agreed as the court of first instance. This does not affect your right under the law to choose another court with jurisdiction.

Disputes about medical care follow a different route. Under Article 15 of the Medical Accident Prevention and Dispute Resolution Act, a party must apply for mediation before bringing a civil action over a medical dispute; if proceedings are filed without it, the court of first instance must refer the case to mediation. Under Article 13, the clinic is in Taipei City, so the Taipei City medical dispute mediation board normally has jurisdiction; under Article 14 the board convenes within 45 days of receiving a complete application and completes mediation within three months, extendable where necessary.

You may also file a complaint with the Taipei City Department of Health, or seek help from a consumer ombudsman or consumer protection group under the Consumer Protection Act.